Support
Superwise turns recipes you find into a shared weekly plan and a shopping list your household can use together. If something is not working, or you need to reach us about your account or your data, this page is the way in.
Contact
You do not need an account to write to us. Superwise is a small team, so replies are written by a person rather than sent automatically.
Getting help with the app
Tell us what you were doing, what you expected, and what happened instead. If it involves a particular recipe or an import that went wrong, include the link you were importing from — that is usually enough to reproduce it.
If you are signed in, the fastest route is the flag icon in the top corner of the app, which sends the same message with the screen you were on attached.
Your account and your data
You can delete your account from the app: open the Home tab, then Delete account. That removes your recipes, plan and shopping list. If you would rather we did it, or you cannot get into your account, write to support@superwise.recipes from the address you signed up with.
What we collect and why is set out in the Privacy Notice.
Reporting something serious
Use the same address to report unsafe content, misuse, a privacy concern, harmful conduct by someone in your space, or intellectual property infringement. For an IP complaint, put IP complaint in the subject line.
If we act against your content or your account, we will tell you what we did and why, and you can appeal by replying to that notice. The Terms of Use set out how that works.
Superwise is in invite-only beta, and some of it is still being built. If something looks wrong, it is worth telling us — that is what this address is for.